- Business Hours: 08:00 to 05:00 | Monday to Friday
- Contact: +1 713-702-7332
- Email: info@ombcs.com
- 906 W. Medical Center Blvd, Webster TX 77598

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### Our Commitment

## Privacy Policy

How Omega Medical Billing protects your information

### Last Updated: May 9, 2025

At Omega Medical Billing ("OMB," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

### Information We Collect

#### Personal Information

We may collect personally identifiable information, such as:

- • Names, addresses, and contact details
- • Date of birth and demographic information
- • Social Security numbers for billing purposes
- • Insurance information and policy details
- • Medical history and health information
- • Payment information and financial data

#### Non-Personal Information

We may also collect non-personal information, such as:

- • Browser type and version
- • Operating system
- • IP address and device information
- • Referring website
- • Time and date of website visits
- • Pages viewed and links clicked

### How We Use Your Information

We may use your information for various purposes, including:

- • Processing medical claims and billing insurance companies
- • Contacting you regarding your account or services
- • Providing customer support and responding to inquiries
- • Improving our website, services, and user experience
- • Complying with legal obligations and regulatory requirements
- • Preventing fraud and protecting our rights and interests

### HIPAA Compliance

As a medical billing service provider, we are committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement physical, technical, and administrative safeguards to protect the confidentiality, integrity, and availability of protected health information (PHI) as required by HIPAA.

We maintain Business Associate Agreements (BAAs) with our healthcare provider clients and any subcontractors who may have access to PHI. Our staff members undergo regular HIPAA training to ensure they understand and follow proper procedures for handling sensitive information.

### Information Sharing and Disclosure

We may share your information with:

- • Healthcare providers and facilities for billing purposes
- • Insurance companies and payers for claims processing
- • Business partners and third-party service providers who assist in our operations
- • Legal authorities when required by law or to protect our rights
- • In connection with a business transaction, such as a merger or acquisition

We require all third parties to respect the security of your information and to treat it in accordance with applicable laws. We do not sell your personal information to third parties.

### Security Measures

We implement appropriate security measures to protect your information, including:

- • Encryption of sensitive data in transit and at rest
- • Secure networks and firewalls
- • Regular security assessments and audits
- • Access controls and authentication requirements
- • Secure data backup and disaster recovery procedures

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information but commit to taking commercially reasonable steps to protect it.

### Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

- • Accessing your personal information
- • Correcting inaccurate or incomplete information
- • Requesting deletion of your information
- • Objecting to or restricting certain processing activities
- • Requesting portability of your information
- • Withdrawing consent where applicable

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

### Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve our website and provide a more personalized experience.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.

### Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

### Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

### Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective when posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

### Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Omega Medical Billing & Collection Services
906 W. Medical Center Blvd
Webster, TX 77598

Email: privacy@ombcs.com
Phone: +1 713-702-7332

### How can we help you?

I can help with billing questions, insurance information, or scheduling assistance.